State Farm® Insurance Agent Emily Rivera

"Authentic Mexican Food"

"Today I talked at length with Brianda Vargas about bundling homeowners' and auto insurance with State Farm. A friend had recommended this particular agency. Brianda was great--super friendly, knowledgeable, patient, engaged, focused and efficient. She fixed some glitches in the quotes and sent me emails with the info while I was still on the line. She was also able to show both my name and my husband's name on the proposed policies, something our other insurance company is unwilling/unable to do. I like having my existence acknowledged, so I am very pleased with State Farm's efforts on our behalf. Brianda has been with Emily Rivera's State Farm agency for 11 years, and, to me, that speaks volumes about the integrity and continuity of the agency."

"Emily was very professional and knowledgeable. She found a great deal for me. I was very pleased."

"Wonderful prompt service with new homeowner and Automobile policies in a matter of minutes"

"I’ve had my policy at StateFarm with Emily Rivera and her team for years now. I recently had about a million questions about my policy and my coverage and Priscilla was very helpful and had an answer for all my questions! Thank you!"

"Your service is not what it used to be. I have been calling to make a claim this morning but all I get are recordings. I pay good money for service and I expect to be able to get that service when I need it. I have been a customer for many years."

"I've had the very best experience with Faith Tomlinson at the Emily Rivera State Farm insurance agency. Faith got both my home and automobile insurance switch over to State Farm in less than 40 hours. Faith has been able to promptly investigate my questions and concerns on policies. I was dreading this change and now I don't why - it was so easy to get done with these lovely ladies! Thank you both!!! Maggie Wantland"

"Competent, helpful and friendly! Good place to purchase all your insurance."

"Emily is amazing she went above and beyond to make sure I was taken care of. Unfortunately her company couldn’t assist me with the insurance from State Farm. However, she reached out to another agency and helped me get the insurance I needed. Highly recommended her for all or any of your insurance needs."

"Appreciate the friendliness, responsiveness, and professionalism of the staff."

"Emily Rivera and her team are always very efficient. But, Emily is always making sure that I'm on the best plan for my situation. She has made recommendations that have provided a cheaper bill and also more convenient service. I am very happy working with them and have been a long time customer with many cars."

"I have received excellent service from Emily Rivera’s State Farm office. I always get a fast response to phone calls, email and text messages. The staff has always been professional and courteous and a pleasure to deal with. Thanks for your professionalism and kindness! I appreciate you!"

"I’m very happy that I have my State Farm account with Emily Rivera. Her staff are great on the phone and they know their stuff! Excellent service!"

"For over a decade, I've been fortunate to have several policies managed by Emily Rivera's group. Whenever I've needed their assistance (which has been often), they have been there without question. Their professionalism is evident in their conduct and communication. You can tell they are appropriately trained which by extension, speaks to the character of their leaders, Brianda and Mrs. Rivera herself. If you're considering a change, I highly recommend Mrs. Rivera's group."

"I initially called to obtain a quote. I was concerned that my rate went up without notice and I had no idea why. I talked to a woman (It started with a T I think) who listened to my concerns and explained that rates in NM are going up across the board. We spoke at length about my current coverage. I admit this isn’t my world and honestly had no idea what I needed and didn’t need. I always relied on the person on the other end of the line to do what’s best for me. I finally explained what I actually needed and a quote was given. The quote/coverage was explained in detail. While State Farm is slightly more expensive, due to the nature of the customer service received, I am not a client. You are not just a number here. Time was taken to explain things and have my questions answered which has never happened in the 20+ years with my previous insurance carrier. I truly appreciate the time you took with me as I know my questions had to have been exhausting. Thank you!"

"Being part of Emily Rivera’s State Farm family has been a wonderful experience! Every team member in the office that I’ve spoken with has been helpful, kind and courteous! They walked me through every process and did everything they could to help me save money! I highly recommend them!"

"Emily and her team are friendly and helpful. They have always been there for me. I highly recommend them!"

"We had a very good experience with Toiy at State Farm. She was very informative, knowledgeable and kind as we switched over our insurance. We greatly appreciated her service."

"Faith is great, knowledgeable and friendly!"

"This is the only State Farm Agency in ABQ to have your policies! They are very knowledgeable, accurate and efficient. I appreciate the quality of service Emily and her staff provide. Everyone at the agency is top notch and they treat people well. I couldn’t ask for anything more!"

"If you want to be ignored for weeks, and have your card charged without your permission or have your rate changed from a car you just bought from $108 paid for a couple months to change to $297 two months later and they tell you you'll get a call back once they find out "what's going on" but never call you back and your plan cancels and you call numerous times and told that person "Just stepped out" or is "Out of the office" just to be told each time that you'll get a call back and that call never comes ever. Something is up and instead of being accountable for their mistakes they just ignore my calls but have the audacity to text me like cowards acting as if everything is fine when Ive needed help about my account because I need insurance. They can care less that I have kids and being a delivery driver is my job to support them and I want to be in an insured vehicle. God will get vengeance, you do not attack His anointed. I also have proof of this and can give to anyone who asks. Good thing I record every phone call and keep records of everything 🙃. I'm very meticulous about that. I have a big social media platform and will be warning people about this place. I am an activist and believe in Justice."

"Super fast response. Much appreciated."

"I have my homeowners insurance here. Never had any issues. Friendly customer service."

"Very professional, Thank you"

"I have been with State Farm for many years, and each time that I call everybody is so kind and answers all my questions. I can honestly say that I have never been disappointed in their services. I highly recommend State Farm to anyone. I also wanted to say Susie was great and State farm is lucky to have her aboard."